Privacy Policy

Last updated on March 18, 2026

Section 1 — Definitions

In this Privacy Policy (the "Privacy Policy"):

"Cookies" means data files that are placed on your device or computer and often include an anonymous unique identifier. This data can be used for authentication, identification of a user session, user's preferences or anything else that can be achieved through storing data on your computer. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

"DexSwap" means the set of related web pages and services located under the domain dexswap.live.

"Log Files" means files that track actions occurring on DexSwap and data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Personal Data" means (a) data that can be used to identify or make identifiable an individual and (b) Cookies, Log Files, Tags and Pixels.

"Tags" and "Pixels" means electronic files used to record information about how you browse DexSwap.

Section 2 — General

This Privacy Policy relates to the Personal Data that we collect when you are using our services or visiting DexSwap.

We would like to assure you that we are committed to the following principles of Personal Data protection:

  • Any Personal Data you provide us with will be secured and will be collected only for the purposes set forth in this Privacy Policy.
  • We will not rent or sell your Personal Data to any third party.
  • We are committed to the principles of Personal Data protection in relation to the General Data Protection Regulation (GDPR).
  • We will provide you with the means to contact us regarding any questions or requests relating to this Privacy Policy or Personal Data.

By using our services or visiting DexSwap you confirm your agreement with this Privacy Policy. If you do not agree with this Privacy Policy, please do not visit DexSwap and do not use our services.

Section 3 — Personal Data We Collect

If you use our services you may provide us with your email address in order to receive relevant notifications about your order status.

When you visit DexSwap we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the Cookies that are installed on your device.

Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device (learn more at allaboutcookies.org).
  • Log Files: Track actions on the site and collect data including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Tags and Pixels: Electronic files used to record information about how you browse.

Section 4 — Processing of Personal Data

The Personal Data is processed on the basis of (a) your consent or (b) provisions of law (including any relevant laws and regulations on counteracting money-laundering and terrorism financing) that authorize the processing of Personal Data.

The processing of your collected Personal Data is based on (a) your consent as you provide your email address or (b) by visiting DexSwap and using our services. You can withdraw your consent at any time by contacting our support service.

DexSwap is concerned with protecting your privacy and has commercially reasonable technical and organizational measures to protect your Personal Data against unlawful or unauthorized access, use, abuse, loss and disclosure. We will also take all reasonable precautionary steps to ensure that our staff have received adequate training relating to Personal Data protection.

Notwithstanding the fact that we use all reasonable efforts to protect your Personal Data, we cannot guarantee the absolute security of data provided or collected through DexSwap.

We may use your Personal Data for the following purposes:

  • Informing you of the status of your exchange
  • Providing you with supporting documents
  • Improving DexSwap and our services
  • Communicating with you about updates and relevant information

We may retain Personal Data even after an exchange has been completed if retention is reasonably necessary to comply with our obligations under applicable laws, resolve disputes, or enforce this Privacy Policy. We will retain your Personal Data for a reasonable period or as long as required by applicable laws.

We do not knowingly collect Personal Data from any under-age individual. If a user submitting Personal Data is suspected of being under-age, we will cancel the exchange and take steps to delete the Personal Data as soon as possible.

Section 5 — Cookies

When you visit DexSwap, our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. Such information is typically collected using Cookies, Log Files, Tags and Pixels and similar tools.

We may use analytics services to help us understand how the site is used. These services collect information sent by your browser as part of a web page request, including cookies and your IP address.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the site.

Section 6 — Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Law Enforcement: We may share your information to respond to subpoenas, court orders, legal processes, or to establish or exercise our legal rights or defend against legal claims.
  • Business Partners: We may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Safety: We may share information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Section 7 — Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All sensitive information supplied via the website is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed as stated above.

Section 8 — Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time without prior notice. We will process Personal Data in accordance with the terms of the Privacy Policy that you consented to at the time of your consent.

Upon an update of this Privacy Policy, we will inform you with a notice on DexSwap. If you continue to use DexSwap, it will constitute your consent to the updated Privacy Policy.

Check the date at the beginning of this Privacy Policy to determine when it was last amended.

Section 9 — Your Rights

Upon receipt of your request and due review of its merits:

  • We will provide you with information as to whether and what Personal Data we store in relation to you.
  • Should your Personal Data be incorrect, you may have it rectified.
  • You may also revoke your consent to use your Personal Data in the future, in whole or in parts, or request deletion of your Personal Data.

You have the right to:

  • Access — Request copies of your personal data.
  • Rectification — Request correction of any information you believe is inaccurate or incomplete.
  • Erasure — Request that we erase your personal data, under certain conditions.
  • Restrict processing — Request that we restrict the processing of your personal data, under certain conditions.
  • Data portability — Request that we transfer the data we've collected to another organization, or directly to you, under certain conditions.

Section 10 — Contact Details

If you have any questions or queries about us, our Privacy Policy or your Personal Data, please contact us:

This Privacy Policy was last updated on March 18, 2026. We encourage you to review this policy periodically to stay informed about how we protect your information.